MEDICLINIC SOFTWARE AGREEMENT (End User Agreement EULA) Mediclinic Software is a Software As a Service

PLEASE READ THIS SOFTWARE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING MEDICLINIC SOFTWARE. BY USING MEDICLINIC SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT, MEDICLINIC SOFTWARE WILL CEASE YOUR USE AND ACCESS.

By use of the software, by your logging on and using the software you are deemed to agree to these terms and conditions in full. Where we use MEDICLINIC SOFTWARE this will refer to any company which may from time to time, own the name and business MEDICLINIC Software. Mediclinic Software is operational in many countries and abides by all laws of those countries at all times. The name Mediclinic Software will form part of the company name operating in various countries from time to time and therefore the agreement is with Mediclinic Software which will operate where you are based, and you and we will be bound by the laws of that country.

We promise that all data is safely stored in Australia is always on Australian hosted servers at all times. Data laws applicable to your location will be upheld and applied always. SAFELY stored means the use of highest available encryption software as defined by or exceeding, industry standards. Currently this is known as EV-A certificate encryption. We currently use DIGICERT. And many other security implementations.

IMPORTANT NOTE: This software may not be used to reproduce materials. It is agreement for you only for reproduction of non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to reproduce. This software may also be used for remote access to data files for listening between computers. Remote access of copyrighted data is only provided for lawful use or as otherwise legally permitted. If you are uncertain about your right to copy or permit access to any material you should contact your legal advisor.

CONDITIONS OF USE

We use COOKIES and you agree to us using COOKIES on your device when you use Mediclinic Software. Cookies enable us to make various parts of the software work for you. We do not pass this information to any third party nor do we use this information outside our program provided to you.

PAYMENT of FEES You agree to pay the fees as charged to you from time to time that should you fail to pay the fee or fees requested in full including any third party access fees charged by Mediclinic Software to you upon issue of any invoice and within 24 hours of such issuance., otherwise Mediclinic Software has the right to disable your access to any server or computer or data file for update or any amendment whatsoever until full payment has been made and cleared by the bankers of Mediclinic Software. Restored use is at the sole discretion of Mediclinic Software. Should reception services fax to email SMS or any other service be in use then these too may be suspended without notice. WE have as a condition of use of our software and any other services provided by us that you complete and return to us a completed Credit Card Authority charge form, so we may deduct all payments due to us from your nominated credit or debit card. Should you elect not to use a credit or debit card and we permit you to pay by other means this is only permitted if payment is remitted to us within 2 business days after issuance and emailing of our invoice to you.

OTHER SERVICES PROVIDED - In addition to this, we may provide other services to verify processing and other details on your behalf such as verification of emails, SMS messages, letters faxes calls reports and reconciliations of one means or another. We may charge you on a time-based charge for these services and unless otherwise stated should you ask us to perform any function or request to you by using our software you agree we may charge you an hourly rate or part thereof of AUD$120.00 plus GST if applicable. These charges apply regardless of whether you think there is any failing in our software delivery or services.

USE OF MEDICARE DVA or Department of HUMAN SERVICES or any other treatment or financial claims processing
Should you use our software for processing of your claims to any government department or any other agency, company or person ore service then you should be aware we are not responsible for any error omission or delay in your payment. We will assist but our fees for this service may apply as per our Conditions of Use. You should be aware that if you are using multiple platforms or software to process any claims treatment or anything else then you may not get paid at all due to conflicts at the receiving party's end processing your claim. We are not responsible for these errors should they occur.

If you use Medicare or DVA claims processing this may cause conflict and show as paid or not paid and there is nothing we can do to assist you.

1. General You may pay a fee for use of the Mediclinic Software or this software may be provided to you free or as a trial. All data remains your property, but we may restrict your use of that data or access to that data if any account for any service we may provide or charge you for regardless of whether or not we on- charge or charge you on behalf of another party or supplier. You further agree that should any fee not be paid then you may go to "read only" access or we may suspend your use and access to the software until the account is paid in full or as agreed with us in writing. All accounts are due for immediate payment and we do not issue terms. If no fee is paid or no arrangements made in writing for collection of your data, we will ARCHIVE the data for 2 years. The Mediclinic Software and any third-party software, Vendor or Supplier, documentation and any fonts accompanying this Agreement whether on disk, in read only memory, on any other media or in any other form (collectively the "Mediclinic Software") are agreement, not sold, to you by Mediclinic Software ("Mediclinic Software") for use only under the terms of this Agreement, and Mediclinic Software reserves all rights not expressly granted to you. The terms of this Agreement will govern any software upgrades provided by Mediclinic Software that replace and/or supplement the original Mediclinic Software product, unless such upgrade is accompanied by a separate agreement in which case the terms of that agreement will govern. The agreement period or term is defined as the period under which payment is current for use of the software or any free period of grace provided to the user at the discretion of Mediclinic Software.

1A. PATIENTS ACCESS AND WHO OWNS THE PATIENT RECORDS
Mediclinic Software does not own your patient records and we do not provide a service to patients but to you as our client. Mediclinic Software in no way has any agreement with your patients nor do we provide your patients with our services directly.

As such, we do not hold patient records on behalf of any patient and any access to those records requested by your patients must come to us in writing for appropriate legal authorities or from you allowing access.

Before release of any medical records or information all of our fees owed by you and access of patient specific records fees must be paid in full.

YOU SHOULD MAKE THIS KNOWN TO YOUR PATIENTS

For specific releases of patient Medical Records or any other information requested by appropriate legal authorities patient specific fees will be AUD$100.00 per record. A record is deemed to be separately charged for either of one patient attendance record, or one scanned document or one record of any other means.

REMOVAL of YOUR DATA - EXPORTING - as previously stated, the data always remains your property but there will be a fee to provide this to you. The fee will depend upon how much data and scanned, or stored records needs to be collated and exported and an account will need to be paid BEFORE we provide this data to you.

Title and intellectual property rights in and to any content displayed by or accessed through the Mediclinic Software belongs to the respective content owner. Such content may be protected by copyright or other intellectual property laws and treaties, and may be subject to terms of use of the third party providing such content. This Agreement does not grant you any rights to use such content.

2. Permitted Agreement Uses and Restrictions
A. Subject to the terms and conditions of this Agreement, you are granted a limited non-exclusive agreement to use the Mediclinic Software. The Mediclinic Software may be used to reproduce materials so long as such use is limited to reproduction of non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to reproduce. Mediclinic Software is cloud based software accessible by a user name and password. You will hold harmless Mediclinic Software, its employees agents or any other party associated with Mediclinic Software should these user names and passwords become available to unauthorised persons howsoever obtained. By use of our Cloud based software you accept any risk associated now or in the future with any such violation of the data. Mediclinic Software it agents staff, assignees or any party authorised by Mediclinic Software will not be held liable for any loss or damage howsoever caused.

C. Mediclinic Software Updates- Automatic Updates When you are using Mediclinic Software Updates, the Mediclinic Software will periodically check with Mediclinic Software for updates you will be responsible for ensuring that your data file is backed up PRIOR to installing any updates. Mediclinic Software will not be liable for any loss, damage or misuse in any way of data damage in any way shape or form if you fail to update or secure data as you enter data.

3. Transfer You may not rent, lease, lend, redistribute or sub agreement the Mediclinic Software. You may not provide your passwords for use to any other party. If you provide your username and or password to any other party Mediclinic will not be responsible in any way for any misuse of that information or data. Mediclinic deems you have provided your passwords and or user name if any part of your data is breached in any way whatsoever. The software is protected to allow only the number of persons to use the software as you have authorised. Data access in your system is controlled by the Master Admin User. The level of access and what can be seen is limited to USER CONTROLS in the STAFF area. This is done by passwords and user names. You are held responsible for the safe keeping of same and fully indemnify Mediclinic Software and all associated persons or assignees in every way.

Updates: If an Mediclinic Software update completely replaces (full install) a previously agreement version of the Mediclinic Software, you may not use both versions of the Mediclinic Software at the same time nor may you transfer them separately. Old versions will not be available.

4. Consent to Use You agree that Mediclinic Software and its subsidiaries may collect and use technical and related information, including but not limited to technical information about your computer, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, security and other services to you (if any) related to the Mediclinic Software and to verify compliance with the terms of this Agreement. Mediclinic Software may use this information, as long as it is in a form that does not personally identify you, to improve our products or to provide services or technologies to you. You further agree that all of your data is held on a server operated by Mediclinic Software or its authorised representative or other party and this data may not be transferred and used elsewhere. You further agree that should any fee not be paid then you will go to "read only "access after 7 days overdue and after 30 days overdue you will not have any access at all. Overdue means the period after which payment requested has not been paid by you. You further agree that as you may have use to the data file at all times during the agreement period, and you may authorise others to use of the data file during an agreement period, Mediclinic Software cannot and will not be held liable for corruption, loss or damage or sabotage in form to data integrity.

You further agree to notify immediately by email to info@mediclinic.com.au of any person who is no longer authorised to use the system. Mediclinic Software and all associated parties will not be held liable for any breach of security by your failure to notify us of any such person leaving your employ.

CREDIT CARD INFORMATION or PERSONAL INFORMATION stored on our system. Mediclinic Software may have areas or data fields where you can store patients or personal information such as credit card information, driver’s agreement, date of birth or other information. Mediclinic Software does not accept any responsibility whatsoever for the safety of this information or how this information may be used. We will do what is reasonably possible to store and protect all information, but we strongly advise against storing any information which could potentially be used to harm any person or have any potential misuse in any way by any party whatsoever.

WE STRONGLY RECOMMEND CREDIT CARD DATA be stored by our integrated Credit Card Process company - EZIDEBIT.

5. Other Services This software enables access to Mediclinic Software's which offers downloads of data for sale and other services (collectively and individually, "Services"). Use of the Services requires Internet access and use of certain Services requires you to accept additional terms of service which will be presented to you before you can use such Services.

By using this software in connection with an account, you agree to the latest Terms of Service, which you may access and review from MEDICLNIC Software if asked from time to time.

You understand that by using any of the Services, you may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language. Nevertheless, you agree to use the Services at your sole risk and that Mediclinic Software shall have no liability to you for content that may be found to be offensive, indecent, or objectionable. Content types (including genres, sub-genres and data categories and sub-categories and the like) and descriptions are provided for convenience, and you acknowledge and agree that Mediclinic Software does not guarantee their accuracy.

Certain Services may include materials from third parties or links to certain third-party web sites. You acknowledge and agree that Mediclinic Software is not responsible for examining or evaluating the content or accuracy of any such third-party material or web sites. Mediclinic Software does not warrant or endorse and does not assume and will not have any liability or responsibility for any third-party materials or web sites, or for any other materials, products, or services of third parties. Links to other web sites are provided solely as a convenience to you. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party, and that Mediclinic Software is not in any way responsible for any such use by you.

You agree that the Services, including but not limited to graphics, audio clips, and editorial content, contain proprietary information and material that is owned by Mediclinic Software and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright, and that you will not use such proprietary information or materials in any way whatsoever except for permitted use of the Services. No portion of the Services may be reproduced in any form or by any means. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Services, in any manner, and you shall not exploit the Services in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity.

Mediclinic Software and its licensors reserve the right to change, suspend, remove, or disable access to any Services at any time without notice. In no event will Mediclinic Software be liable for the removal of or disabling of access to any such Services. Mediclinic Software may also impose limits on the use of or access to certain Services, in any case and without notice or liability.

6. Termination This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice from Mediclinic Software if you fail to comply with any term(s) of this Agreement. Upon the termination of this Agreement, you shall cease all use of the Mediclinic Software and destroy all copies, full or partial, of the Mediclinic Software.

7. Limited Warranty on Media Mediclinic Software warrants the media on which the Mediclinic Software is recorded and delivered by Mediclinic Software to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of original retail purchase. Your exclusive remedy under this Section shall be, at Mediclinic Software's option, a refund of the purchase price of the product containing the Mediclinic Software or replacement of the Mediclinic Software which is returned to Mediclinic Software or Mediclinic Software authorized representative with a copy of the receipt. THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES ON THE MEDIA INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF ORIGINAL RETAIL PURCHASE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY OTHER WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION.

8. Disclaimer of Warranties YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE MEDICLINIC SOFTWARE (AS DEFINED ABOVE) AND SERVICES (AS DEFINED BELOW) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MEDICLINIC SOFTWARE AND SERVICES ARE PROVIDED "AS IS", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MEDICLINIC SOFTWARE AND MEDICLINIC SOFTWARE'S LICENSORS (COLLECTIVELY REFERRED TO AS "MEDICLINIC SOFTWARE " FOR THE PURPOSES OF SECTIONS 8 AND 9) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE MEDICLINIC SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. MEDICLINIC SOFTWARE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE MEDICLINIC SOFTWARE OR SERVICES THAT THE FUNCTIONS CONTAINED IN THE MEDICLINIC SOFTWARE OR SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE MEDICLINIC SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE MEDICLINIC SOFTWARE OR SERVICES WILL BE CORRECTED. YOU FURTHER ACKNOWLEDGE THAT THE MEDICLINIC SOFTWARE IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE MEDICLINIC SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY MEDICLINIC SOFTWARE OR AN MEDICLINIC SOFTWARE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE MEDICLINIC SOFTWARE OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

9. Limitation of Liability TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MEDICLINIC SOFTWARE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE MEDICLINIC SOFTWARE OR SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF MEDICLINIC SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Mediclinic Software's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

10. Export Control You may not use or otherwise export or re-exports the Mediclinic Software except as authorized by Australian law and the laws of the jurisdiction in which the Mediclinic Software was obtained. In particular, but without limitation, the Mediclinic Software may not be exported or re-exported (a) into any AUSTRALIAN embargoed countries or (b) to anyone on the AUSTRALIAN Treasury Department's list of Specially Designated Nationals or the AUSTRALIAN Department of Commerce Denied Person's List or Entity List. By using the Mediclinic Software, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by Australian law, including, without limitation, the development, design, manufacture or production of missiles, or nuclear, chemical or biological weapons.


11. Controlling Law and Severability This Agreement will be governed by and construed in accordance with the laws of the Australia, as applied to agreements entered into and to be performed entirely within Australia between Australia residents or the applicable country where we also supply services to you. This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this Agreement shall continue in full force and effect.

12. Third Party Software By use of Mediclinic Software and any third party Software, for example Eclaims, OMNIS, Microsoft or any other software used by Mediclinic Software, which may have their own separate agreement agreements and terms, OMNIS, Microsoft or any other software used by Mediclinic Software, which may have their own separate agreement agreements and terms, you agree that Mediclinic Software is in no way liable for any loss, damage, misuse or any other hazard which may have occurred by use of Mediclinic Software.

13. Complete Agreement; Governing Language This Agreement constitutes the entire agreement between the parties with respect to the use of the Mediclinic Software agreements hereunder and supersedes all prior or contemporaneous understandings regarding such subject matter, with the exception of any additional terms and conditions you are required to accept if you choose to use Mediclinic Software's online store which will govern your use of such store and any Services you purchase through that store. No amendment to or modification of this Agreement will be binding unless in writing and signed by Mediclinic Software. Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this Agreement shall govern.

14. Third Party Acknowledgements and Terms Portions of the Mediclinic Software utilize or include third party software and other copyrighted material. Acknowledgements, licensing terms and additional disclaimers for such material are contained in the "online" electronic documentation for the Mediclinic Software or may otherwise accompany such material, and your use of such material is governed by their respective terms.

Mediclinic Software is not obligated to provide you with new enhanced or additional data types or categories that Mediclinic Software may provide in the future and is free to discontinue its services at any time. MEDICLINIC SOFTWARE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MEDICLINIC SOFTWARE DOES NOT WARRANT THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE MEDICLINIC SOFTWARE OR ANY MEDICLINIC SOFTWARE SERVER. IN NO CASE WILL MEDICLINIC SOFTWARE IS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES.


Without limiting the foregoing, under no circumstances shall Mediclinic Software be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

Miscellaneous Provisions This agreement will be governed by and construed in accordance with the laws of the Australia, without giving effect to its conflict of laws provisions or your actual state or country of residence. If for any reason a court of competent jurisdiction finds any provision or portion of the TOS to be unenforceable, the remainder of the TOS will continue in full force and effect.

This agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the Agreement will be effective only if in writing and signed by Mediclinic Software.


Privacy Policy and How we manage your data

Mediclinic Software is an Australian company providing software solutions to Medical Practices and Medical Services and Health Professionals.

Mediclinic Software also uses the services of other companies and entities in managing this software which is CLOUD based. Some of those companies are associated with the Australian Company Mediclinic Software but may be based overseas.
At all times, all data held stored or managed by us in our data bases is managed and supervised under the strict rules and regulations of the relevant country.

In Australia, we are under Australian Government rules and laws and we abide by those rules always. We only store and manage data under these rules and in accordance with the Privacy Principles under law.

In Europe, UK, USA and any country where we operate we also comply with or exceed the laws of those respective countries. We are not interested in selling or using your data you place with us in trust and we respect that, and we do everything we can to ensure that data is always protected often exceeding requirements set by Government or other bodies.

Where we hold our data and where we back up our data is always in a country on servers that also comply with Australian Government or applicable Government regulations where we operate. For your peace of mind, we will never have data stored in any place, country or server that that does not comply with the highest safety, privacy and security standards.

At all times, we never share this data or information with any company, body or person unless it is required by law, or instructed under a court or Government directive.

The data we hold is only used in a way so that you the user of our software may manage your business for the benefit of your patients or clients. We do not interfere in this process.

We are a Software as a Service model and we have no interest in your data other than providing a service so you may perform your business duties in a legal manner.

To keep our Privacy Policy simplified, we do not use any data or information for any purpose whatsoever other than in the performance and duty of providing a service to you or your clients or patients in a legal and secure manner.

No data is on-sold or used for marketing in any way. We respect security and privacy at all times.

By agreeing to the use of our software it is also your responsibility to ensure the security of passwords, usernames and log in at all times of all your users and staff and people you authorize to use the software we provide.

You also agree that in allowing us to maintain this data for you that at times we may use our associated services to perform these functions for you both within and out of the country in which you operate our software but at all times complying with the Australian Laws or the laws of the country in which we provide the software services to you.


SPEECH TO TEXT TERMS OF USE by PER USER

Mediclinic Software uses available tools to enable you the user to speak your text and the software will write it for you into our CLOUD software. This is AI (Artificial Intelligence) and we use Bing and Google for this purpose. Google and Bing do not and nor do Mediclinic, warrant that the Speech to text is accurate at all times.

We utilise services available to developers such as ourselves which we pay for. These costs are on charged to you each time you use the Speech to text service. You will require pre-paid credit to use this service.

You, when using this service or authorizing use of this service to your users of your site, take full responsibility for the grammar, notations and content of all text converted. We take no responsibility whatsoever for anything translated incorrectly or recorded incorrectly so please check everything at every time after each recording.

This service is a paid service in blocks as determined by Google and Bing and pricing may change from time to time. We will endeavour to notify you well in advance of any price changes.

What we are highlighting is that the Speech to text assistant may incorrectly transcribe some words which you will need to check.

This is revolutionary new software and we are pleased to make this available to you.

To use Speech to text Let us know and pay an advance sum which we will credit to your site.
Then you can use it. There should be a picture of a microphone at the bottom. click that, make sure the cursor is on any textbox, and then talk.